There are a number of "Truths" that you can take-away and apply to your business right now, and which will make a huge impact to building even more Trust... if properly implemented. Alec Blacklaw from MSI's Melbourne member Blacklaw Advisory on building trust with your team, clients and communities.
Your head knows this, Your heart knows this. However I suspect you are not doing it consistently within your business every day. We know that great things come when we trust and feel trusted. We do more, we are aligned, we collaborate, it feels good, we open up, we co-operate. Consider today to be a brand new day where you take action to Build even more Trust.
It's a new financial year in our part of the world so that's a good reason to seize this opportunity, to begin again ...as though you were starting business from scratch.
A blank canvas, with a great product and/or service that people will really want to buy from you - because you make them feel good, because you solve a problem, because you make it easy and safe and where I feel you really care about me getting a great outcome and experience.
And if by chance I don't get what you promised or I expected, you demonstrate that you will fix it, you own the situation and help me get a solution quickly. You provide an amazing experience where people can buy what they want (and need) and you don't sell anything... well not the way you used to. More on that later.
Close your eyes and "start all over" with everything you know today that will create a Business of Impact, where your team and your clients feel safe to express themselves and receive loads of value from everything you provide. A business where people, who believe what you believe, want to contribute and invest their energy, head and heart in the business - knowing it delivers the things that are truly important to them and which make a huge difference for them and so many others.
Its much more than building a profitable, valuable business - it will be enjoyable, for everyone.